Your GenAI Assistant
Imagine simply asking "Arthur", your personal AI assistant, for real-time insights on your manufacturing floor. That's possible with 42Q! Learn more about our latest solution built with Amazon Bedrock.
YOUR INTELLIGENT ASSISTANT FOR MES
Arthur, 42Q´s GenAI Chatbot
Modern Manufacturing Execution Systems (MES) deliver powerful capabilities, yet their complexity can introduce operational challenges. Arthur, 42Q’s innovative GenAI chatbot, addresses this by functioning as your intelligent assistant within the 42Q MES. Arthur simplifies configuration and operation, reducing the need for extensive specialized knowledge and time-consuming documentation navigation. It provides an always-available expert to guide your operations and streamline processes.
Key Features
Multilingual Support
Arthur is engineered to understand and respond in any language, effectively removing communication barriers across your global manufacturing teams. This capability ensures operators, regardless of their native language, have immediate access to expert support and system knowledge.
Context-Aware Conversation
The chatbot maintains the context of ongoing topic discussions, facilitating a natural and highly efficient dialogue flow. This enables Arthur to track your technical needs and provide relevant, nuanced support over extended interactions.
Instant Resource Access
Receive immediate access to relevant technical documentation, operational guides, and training videos directly linked within Arthur's responses. This functionality drastically reduces search time and quickly validates the information provided for operational confidence.
Live MES Data Queries
Arthur connects directly into your 42Q-MES instance using secured APIs to perform real-time data lookups. Operators can instantly query live data on critical production assets, including shop orders, part numbers, units, routes, and containers.
Rapid Responses & Source Verification
Your teams get rapid, decisive answers to complex operational questions compared to navigating extensive manuals. Every response includes direct links to the original 42Q source documentation, providing instant verification in the guidance provided.
Comprehensive System Insight
Arthur provides an objective and thorough understanding of both the 42Q system and the meaning of your unique operational data. This expertise is rooted in a vast knowledge base, empowering your teams with reliable, platform-specific knowledge.
Streamlined Onboarding & Training
The chatbot acts as an always-on mentor, accelerating the knowledge transfer process for new hires and cross-training personnel. This expedited learning curve helps teams achieve full productivity faster while reducing the burden on expert administrators.
Intuitive Interaction Experience
Arthur introduces a highly intuitive way for manufacturing personnel to interact with their data and the MES system. This conversational interface allows users to extract complex operational information simply by asking questions in plain language.
Continuous Operational Support
Empower your night-shift and production floor teams with immediate, expert guidance 24/7, eliminating dependence on core business-hour staff. This continuous availability ensures seamless operational stability and rapid problem resolution, irrespective of time zone or shift.
READ OUR BLOG
42Q's AI Chatbot Solves Manufacturing's Customer Support Challenges
Generative AI (GenAI) is transforming industries, and manufacturing is no exception. In the realm of Smart Manufacturing, GenAI plays a crucial role.
Hey Arthur: Unlock the Power of 42Q’s Smart Manufacturing GenAI for Me
Klaus Mueller presented our GenAI chatbot at the AWS Theater during Hannover Messe, demonstrating how “Arthur” drives productivity and innovation by providing instant data access, streamlining workflows, and enabling rapid problem resolution.
42Q Exhibits at Hannover 2024
Manesh Patel, Chief Operating Officer at 42Q and Wellington Giolo, VP, Business Development & Strategic Alliance were at Hannover 2024 and talked about how 42Q, the cloud-based MES solution is solving business problems for manufacturers.
